PeptideIQ Help Center
How can we help?
For account, privacy, or technical help, email our team. Include the device model, iOS version, and a short description of what happened so we can investigate quickly.
Email PeptideIQ Supportua@hyathi.com · Hyathi Technologies Private Limited
Account access
If you cannot sign in, confirm that you are using the same email address you used to create your account. You can continue with guest features without an account, but guest data stays on that device and does not sync to another device.
Delete your account or data
You can delete your account and associated cloud and on-device data directly in PeptideIQ: open the Settings tab, scroll to the bottom, choose Delete account, review the subscription notice, and confirm deletion. Account deletion does not automatically cancel an App Store subscription; use the Manage App Store subscription link shown before deletion if you need to stop future billing. To request help with access, correction, export, or deletion, email us from the address associated with the account. We may ask you to verify ownership before processing a privacy request.
Notifications and reminders
PeptideIQ reminders depend on your iOS notification permissions. Open iOS Settings, choose Notifications, then PeptideIQ to review your permissions. Reminders are an organizational aid and should not be your only record or safeguard.
Medical and emergency questions
PeptideIQ provides tracking and educational tools, not medical advice, diagnosis, treatment, or emergency services. Contact a qualified healthcare professional for medical decisions. If you believe you may have a medical emergency, contact your local emergency services immediately.
Legal and privacy information
Learn how PeptideIQ handles information in our Privacy Policy, and review the rules for using the service in our Terms of Service.